Change or cancel my purchase

If you find an issue with your booking or have multiple itineraries for the same trip, you may be able to change or cancel your booking, most often online.

To change or cancel your booking online

1. Go to your itinerary page.
2. Locate the manage booking section in your itinerary.
3. Select the Change or Cancel link and follow the instructions.

If you cannot change or cancel online

If you cannot locate the Change or Cancel link in your itinerary, or cannot successfully complete the change or cancellation online, this usually means:

• Your booking is not changeable or cancellable.

OR

• Your booking cannot be changed or cancelled online.

Please contact us for assistance.